Privacy Notice
Who We Are
Luxury Outdoor Design
Website: https://luxuryoutdoordesign.co.uk
If you have any questions about this policy or how your data is used, you can contact us using the details on our Contact page.
Information We Collect
We may collect and process the following information:
Contact details such as your name, email address and telephone number when you complete an enquiry form or contact us directly
Project information you choose to provide, such as details about your outdoor space or requirements
Website usage data, including pages visited and interactions, collected via cookies and analytics tools
Technical information, such as IP address, browser type and device information
- Microsoft Clarity: We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement
We only collect information that is relevant and necessary.
How We Use Your Information
We use your information to:
Respond to enquiries and communicate with you
Discuss potential projects or services you have requested
Improve our website and understand how visitors use it
Meet legal or regulatory obligations where required
We do not use your data for unsolicited marketing.
Lawful Basis for Processing
We process personal data under the following lawful bases:
Legitimate interest in responding to enquiries and operating our business
Consent, where you have actively provided your details
Legal obligation, where required by law
How We Store and Protect Your Data
Your personal information is stored securely and only accessible to authorised individuals. We take appropriate technical and organisational measures to protect data from unauthorised access, loss or misuse.
We retain personal data only for as long as necessary to fulfil its purpose or meet legal requirements.
Sharing Your Information
We do not sell or rent your personal data.
Your information may be shared only where necessary with trusted third parties, such as website hosting providers or professional advisors, and only where appropriate safeguards are in place.
Cookies and Analytics
Our website uses cookies to improve functionality and understand visitor behaviour. Cookies help us analyse how the site is used and improve user experience.
You can control or disable cookies through your browser settings. Please note that some features of the site may not function correctly if cookies are disabled.
Your Rights
Under UK data protection law, you have the right to:
Request access to your personal data
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Request data portability
Withdraw consent at any time where consent is relied upon
To exercise these rights, please contact us using the details on our website.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies separately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legislation or our practices. Any updates will be posted on this page.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us via the Contact page on our website.